By law, you are not required to get more than one estimate and you may take your vehicle to the repair facility of your choice.
An Insured is the person filing a claim with their own insurance company on their policy. A Claimant is a person filing a claim under the other person's insurance company, and or policy. In some instances you both may have the same insurance company. If you are filing under the other person's policy, (because it
The deductible is due at the end of the repair when you come to pick up your vehicle. If you request a parts pre order, and the claim has not been approved, you may be required to sign an authorization of repairs and/or leave a deposit.
You may hand wash your vehicle right away, in most instances. Caution must be taken when washing your vehicle that the surface of the vehicle is cool when spraying with cold water. Cold water on a hot paint can cause a discoloration. Always make certain, you wash your vehicle in the morning or when the
Many brushless car washes are fine to use as long as there is minimal contact with the paint's surface with any material. Even a chamois can collect dirt and dust causing small visible scratches to your vehicle. Try using cloth diapers on your vehicle, being careful to wash them after each use. There is nothing
You should not wax the painted portion of the vehicle for at least a month. Hand waxing is the safest method of waxing a vehicle's paint, although a machine polish does last longer, but should only be performed by a professional.
If someone else hits me and it is their fault, will their insurance company pay for the repairs and/or my deductible?
Yes, if it is determined by their insurance company (possibly determined by the police report) and /or if the person admits they were in the wrong in normal conditions the other insurance company will pay. In some instances your insurance company will subrogate against the other insurance company for the repair costs. If the other
This is a very sensitive situation. We cannot accept funds from a third party, if you settle with the person that is paying for the repairs, you must have them pay you, and you must pay us for the repairs, we cannot accept funds for your repair from the other person. Our agreement and authorization
The estimate we wrote is exactly that... an estimate. We attempt to be as precise as we are able to, but there are many variables in the process of collision repair. First there is concealed or secondary damage; this is damage that is not visible or obvious until the vehicle is disassembled. Second there are
The insurance company in some cases will wait for the police report to determine if their insured is at fault, this can take 3-4 weeks to be processed. In obvious cases, with a reputable insurance company, liability may be accepted in a couple of days, depending on the circumstances.